Last Updated: May 8, 2025
Welcome to RL VPN. We are committed to protecting your privacy and providing you with a secure VPN experience. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service.
1. Information We Collect
We are committed to maintaining a minimal data collection policy. Here's what we collect:
- Account Information: Email address and password for authentication purposes.
- Payment Information: If you purchase a premium subscription, payment details are processed by our secure payment processors and are not stored on our servers.
- Device Information: Basic device information such as device type, operating system version, and app version for troubleshooting and service improvement.
- Usage Statistics: Anonymized data about app usage and performance to improve our service.
We DO NOT collect or store:
- Your browsing history or activity
- Your IP address when connected to our VPN
- Your DNS queries
- Any data that could identify what you do online
2. How We Use Your Information
The information we collect is used for:
- Providing and maintaining our VPN service
- Processing your transactions
- Sending you important service notifications
- Improving our app and services
- Customer support
- Complying with legal obligations
3. Data Security
We implement robust security measures to protect your data:
- Strong Encryption: We use industry-standard encryption protocols to secure your data.
- No-Logs Policy: We maintain a strict no-logs policy for your VPN activity.
- Secure Infrastructure: Our servers and infrastructure are designed with security as a priority.
4. OpenVPN Configuration
Our VPN service uses OpenVPN configurations to establish secure connections. These configurations:
- Are encrypted and securely transmitted
- Do not contain any personal identifying information
- Are regularly updated to ensure optimal security
5. Notifications
We may send you notifications about:
- Service updates and new features
- Security alerts
- Account-related information
- Promotional offers (which you can opt out of)
Your notification history is stored securely and is accessible only to you through your account.
6. Third-Party Services
Our service integrates with certain third-party services:
- Firebase: For authentication and notifications
- Payment Processors: For handling subscription payments
- Analytics Tools: For improving our service (anonymized data only)
These third parties have their own privacy policies, and we recommend reviewing them.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal requirements)
- Object to data processing
- Data portability
- Withdraw consent
To request deletion of your personal data, please visit our Data Deletion Request page for detailed instructions.
8. Children's Privacy
Our service is not intended for users under the age of 13. We do not knowingly collect information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
52saifulislam50@gmail.com
Data Deletion: To learn how to request deletion of your personal data, please visit our Data Deletion Request page.