We respect your right to data privacy and provide a straightforward process for requesting the deletion of your personal data from our systems.
How to Request Data Deletion
To request the deletion of your personal data from RL VPN, please send an email to:
Use the subject line: "RL VPN Data Deletion Request"
Include the following information in your email:
- Your full name
- The email address associated with your RL VPN account
- Your account username (if applicable)
- The approximate date when you created your account
Verification: For security purposes, we may need to verify your identity before processing your request. We'll contact you if additional verification is required.
Confirmation: Once your request is processed, we'll send you a confirmation email that your data has been deleted.
What Will Be Deleted
Upon processing your request, we will delete:
- Your account information (name, email, etc.)
- Your usage history
- Your payment information (if applicable)
- Any other personal data associated with your account
Processing Time
We aim to process all data deletion requests within 30 days of receipt. In some cases, we may need additional time to verify your identity or process your request, but we will keep you informed throughout the process.
Note: Some information may be retained for legal purposes, such as records of transactions for tax and accounting requirements. However, this information will be minimized and kept only for the legally required period.